NYCkayaker Administrivia: a note for NYCKayaker subscribers using Earthlink

Rich Kulawiec rsk at rockandwater.net
Fri Dec 8 10:06:11 EST 2006


Cringeley's article (see excerpt below) may be found here:
 
 	http://www.pbs.org/cringely/pulpit/2006/pulpit_20061201_001274.html

Note that there's a big difference between rejecting a mail message (which
should result in notification back to the sender unless their own mail
system is broken) and losing a message.  The former is very comon (we
reject >95% of all mail messages sent here); the latter should never happen
unless something is horribly broken.

---Rsk

----- Forwarded message from "Richard M. Smith" <rms at computerbytesman.com> -----

> From: "Richard M. Smith" <rms at computerbytesman.com>
> To: funsec at linuxbox.org
> Date: Fri, 8 Dec 2006 09:38:02 -0500
> Subject: [funsec] EarthLink Is Losing a Lot of Email 
> 
> EarthLink Is Losing a Lot of Email 
> 
> LandGator writes "Robert X. Cringely, doyen compu-columnist for PBS,
> reports on a hidden e-mail problem at Earthlink: They're losing up to 9
> messages out of 10, found as a result of a friend's testing."
> 
> From the article: "He sent messages from other accounts to his Earthlink
> address, to his aliased Blackberry address, and to his Gmail account. For
> every 10 messages sent, 1-2 arrived in his Earthlink mailbox, 1-2
> (not necessarily the SAME 1-2) on his Blackberry, and all 10 arrived
> with Gmail.  Swimming upstream through Earthlink customer support,
> my buddy finally found a technical contact who freely acknowledged the
> problem.  Since June, he was told, Earthlink's mail system has been so
> overloaded that some users have been missing up to 90 percent of their
> incoming e-mail.  It isn't bounced back to senders; it just disappears.
> And Earthlink hasn't mentioned the problem to these affected customers
> unless they complain."
> 

----- End forwarded message -----


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